IT support that feels like a partnership: you & me, solving it together.
You & Me IT delivers progressive, professional and affordable IT support tailored to individuals, freelancers and small businesses across Newcastle and the North East of England.
Average response time: under 2 hours during business days.
All consultations are completely free — no pressure, no obligation.
- Quick help for laptop, Wi-Fi & email issues
- Modern, secure setups for home & office
- Friendly guidance on tools & best practices
Services for Individuals & Small Businesses
Whether you’re a solo professional or a growing team, we’ll meet you where you are and build a setup that’s reliable, secure and easy to use.
Support & Troubleshooting
Fast, friendly help when things stop working – without long hold times or confusing jargon.
- Remote & on-site troubleshooting
- Email, printer & Wi-Fi issues
- PC & Mac performance tune-ups
- New device setup and migration
Secure Modern Workspaces
Progressive, cloud-ready solutions so you can work from anywhere with confidence.
- Microsoft 365 / Google Workspace setup
- Secure file sharing & backups
- VPN & remote access solutions
- Multi-factor authentication rollout
Small Business IT Management
Think of us as your part-time IT department – proactive, professional and affordable.
- Ongoing monitoring & maintenance
- New staff onboarding & offboarding
- Vendor & license management
- Technology roadmap & advice
Simple, Transparent Pricing
No long-term contracts, no surprise charges. Choose the level of support that fits your needs today – and scale up or down any time.
- Per-session or hourly support
- Remote help included
- Optional on-site visits
- Guidance on upgrades & purchases
- Support for your core devices
- Patch management & monitoring
- Security & backup checks
- Priority response times
- Clear scope & timelines
- One point of contact
- After-project support window
- Training for your team
Why Partner with You & Me IT?
We bridge the gap between everyday users and complex technology – keeping things human, honest and hassle-free.
- Progressive: We recommend modern, scalable tools that won’t box you in later.
- Professional: Clear communication, documented work and reliable follow-up.
- Affordable: Solutions sized to your reality, not to an enterprise budget.
- Plain language: We explain options in terms you can actually act on.
- Relationship-first: We grow with you as your needs change.
You & Me IT is proudly based in the North East of England, supporting individuals, freelancers and small businesses across Newcastle upon Tyne, Gateshead, Sunderland, Northumberland and County Durham.
If you're searching for “IT companies near me” or “IT support in Newcastle”, you’re in the right place — our friendly, professional service is built around local people and local businesses.
Let’s Build Your IT Together
Tell us a bit about your current setup and challenges. We’ll come back to you with options that fit your budget and your goals.
Prefer to talk it through?
We’re happy to jump on a quick call to understand your situation and
suggest a sensible starting point.
Email:
info@youandmeit.co.uk
Service area:
Newcastle upon Tyne and the wider North East region, with remote support
for clients further afield.
Typical hours:
Monday – Friday, 9:00 – 17:30
Emergency support by prior agreement.